The guest pays for each service directly inside the app. The amount is then automatically transferred to the agency, after deducting the Majord commission and the payment processing fees.
Booking of a service (private chef, transfer, boat...), secure payment online.
The payment is processed by Stripe, our payment provider.
The balance is transferred to the agency, Majord commission and Stripe fees deducted.
Example: on a 500 EUR booking, the agency receives 500 EUR minus a 10% Majord commission and minus Stripe's payment processing fees, paid out automatically.
| Booking amount | 500 EUR, paid by the guest in the app |
|---|---|
| Majord commission | 10% of the transaction |
| Stripe processing fees | Billed directly to the agency by Stripe, standard rates |
| Agency payout | Automatic, straight from Stripe to the agency's own bank |
No subscription, no setup fee, no hidden cost. Majord only makes money when your agency does, on each payment made in the app.
Majord runs on Stripe Connect. Each agency gets its own Stripe account, connected to Majord. When a guest pays, the charge is created directly on the agency's own Stripe account: the agency is the merchant of record, so it is the one billed Stripe's standard processing fee and its own payout fee to its bank, exactly like it would be with any Stripe account. Majord's 10% commission is deducted automatically at the moment of payment and routed straight to Majord's own Stripe balance, without ever passing through the agency's account.
Majord then withdraws its own accumulated commissions to its bank account on its own schedule, weekly or monthly. Each agency, separately, receives its own payout from Stripe on the schedule it sets in its own Stripe account, the same way any Stripe user does.
An agency can open a Stripe account this way in 48 countries, including the US, most of Europe, Thailand and the UAE. In a country outside that list, an agency cannot hold a Stripe account directly; Majord is evaluating an alternative transfer method for these cases, likely with its own fees and a minimum amount before a transfer is made, to avoid fees eating a small payment. Details will be published once confirmed.