01 / Observe the full journey
Field experience first
We start with what happens from the first enquiry to departure, including the handovers between sales, guest support and the property team.
About LuxVacation Group
Built from real operations. Designed around the whole stay.
LuxVacation was founded by Alexandre Boutemy after thirty years in luxury rentals. The group connects guest experience, property operations, protection and specialist tools so every stage works as one clear journey.
Discover our approach
Alexandre Boutemy, founder of LuxVacation Group.
30years of field experience
05specialist brands, one group
01unified client journey
ONEoperating standard
Origin and story
The idea started in the villas, not in a presentation.
LuxVacation grew from hands-on work in luxury rental markets, including the French Riviera, the Caribbean, Miami and Dubai. Each destination is different, but the same details decide whether a stay succeeds.
Fast answers, accurate expectations, a property ready on time and a local team that knows what to do matter more than a perfect brochure. Those realities shaped the group.
LuxVacation turns that operating experience into a connected ecosystem for guests, owners, agencies and the people working on the property.
A better stay is not one product. It is a connected system of decisions, people and details.
Our operating view, shaped by real properties and real guest journeys.Field experience and methodology
Control the details that clients should never have to think about.
Our method follows the complete journey, assigns clear responsibility and keeps the property information needed to act.
02 / Define ownership
One accountable workflow
Every important action needs a clear owner, a visible status and a next step. This reduces missed messages, duplicated work and last-minute surprises.
03 / Check and improve
Control before scale
Readiness, turnover, maintenance follow-up and documentation are checked against one operating standard before growth is considered.
The LuxVacation ecosystem
Five focused brands. One connected experience.
Each brand solves a specific operational need. Together, they create a clearer route for clients and stronger control for properties.
MAJORDWhite-label guest communication, concierge and assistance.Villa staysCurated private villas, direct booking and a personal stay experience.InsuranceClear insurance guidance through the appropriate authorised channels.TurnwiseStructured turnover coordination between one departure and the next arrival.ESTIAQuotes, invoices and project documentation for building trades and property work.
Team and contact
Led by operating experience. Connected to the people on the ground.
LuxVacation is organised around the people who make each stay possible: guests, owners, agencies, villa teams and specialist partners.
Founder and operator
Alexandre Boutemy
Alexandre Boutemy brings thirty years of luxury-rental experience to the group’s strategy, operating standards and connected brand ecosystem.
Field network
Specialists with one shared standard
Each brand focuses on one part of the journey. LuxVacation connects the responsibilities, information and decisions that sit between them.
Start a conversation
A villa, an operating challenge or a partnership?
Tell us what you are building or what needs to work better. We will direct the conversation to the right part of the group.